City Electrical Factors

Electrical Products: Lighting, Heating and Power

Terms of Use

These terms of use apply to your use and viewing of our website at http://www.cefonline.co.uk (the Website). Your use of our Website indicates your acceptance of the terms of use set out below. If you do not agree to these terms of use you must not use our Website.

We may update or revise these terms of use at any time without notice. You are responsible for reviewing these terms of use on each occasion that you visit our Website and if you continue to use our Website after changes are made you are deemed to have accepted them.

Information About Us

The Website is operated City Electrical Factors Limited a limited company registered in England and Wales under company number 00336408 with its registered office at 141 Farmer Ward Road, Kenilworth, Warwickshire, CV8 2SU. Please see Contact Us for our contact details. If you are an account holder the VAT registration number of the branch where your account is will be displayed on your account details page.

Purchasing Online

This Website enables users to purchase goods via our Website. Please note that our products are intended for businesses only and not for consumers. In order to purchase goods via this Website you must have an account with City Electrical Factors Limited. To open an account, please download and complete our Credit Account Application Form (300KB PDF Document) or visit your local branch. We reserve the write to decline to open an account for any person at our absolute discretion.

If you are an account holder you will be issued with a user name and password. Once you have logged into our Website you may place an order with us and conclude a contract with us via the Website by taking the following steps:

  1. Read and understand our terms

    It is your responsibility to read our legal terms and to raise any problems with us before you place your order. In addition to these Terms of Use and our Privacy Policy all orders for goods placed via our Website site are subject to our Conditions of Sale.

  2. Browse our product information

    This Website contains information about our products which you will need to know before you place your order including descriptions of our products and current prices. The product information on our Website and quotations supplied via our Website constitute an "invitation to treat" and are not contractual offers from us which you may accept. This means that we reserve the right to correct any errors in that information (including pricing information) without liability to you. It also means that in no circumstances will we be contractually bound to supply you with products on the basis of any incorrect information.

  3. Select the products you wish to purchase

    You can select any items you wish to purchase by inputting the quantity you wish to purchase and clicking the Add Selected to Cart button. You will be taken to your shopping cart whenever you add a new item, but you can also view the contents of your shopping cart by clicking on the Your Cart Contents button. The shopping cart screen lists your current selection of items with description, price and current subtotal. You can edit the contents of your cart and remove any input errors by removing items or changing quantities. You may also request your branch provide you with a bespoke quotation for the goods you have selected by clicking on the Request a Quotation button.

  4. Making a Purchase

    To purchase the items in your basket or forming part of a quotation, click on the Place an Order button. You will then be asked to provide certain information we need to enable us to process your order such as your preferred delivery address, preferred method of payment and (where appropriate) payment details. It is your responsibility to provide us with sufficient information to process you order.

  5. Wait for acknowledgement of your order

    You may not assume we have accepted your order until we send you an order acknowledgement by email. We reserve the right to decline to accept your order at our absolute discretion. Only if and when you receive our acknowledgement will we have a binding contract between us. Once we have entered into a contract with you we shall supply you with the items specified in your order in accordance with our Conditions of Sale.

    Notwithstanding that we may have accepted your order, we reserve the right to give notice cancelling the contract concluded between us via the Website at any time prior to delivery if

    1. incorrect pricing information has been provided in relation to the goods you have ordered; or
    2. we are unable to fulfil your order for any reason (including without limitation if we hold insufficient stocks of the goods ordered); or
    3. the value or your order exceeds your approved credit limit; or
    4. you have failed to pay any sum due to us by the due date for payment; or
    5. we in our sole discretion (acting reasonably) consider it necessary for any other reason.
    If we intend to cancel our contract in this way we will let you know as soon as possible.

  6. We can only conclude the contract with you in English and not in any other language. The contract between us will consist of

    1. your order,
    2. our acknowledgement of your order and
    3. these Terms of Use, our Conditions of Sale and our Privacy Policy.
    We will not file the concluded contract between us online and you should therefore print out and retain copies of each element of the contract.

Intellectual Property

Unless otherwise stated, the copyright and other intellectual property rights in the Website (including without limitation all content, materials and technology used or appearing on the Website) belong to us or our licensors. All rights are reserved.

You may print off or download content on our Website as permitted under the fair dealing provisions of the Copyright Designs and Patents Act 1988 (as amended) (sections 28 to 30) for the purposes of viewing it on your computer, research for non-commercial purposes, private study, criticism, review and news reporting, provided that you do not alter it in any way and acknowledge us as the source of the content and the copyright owner.

All other use or copying of any of the contents of our Website, other than as expressly permitted by us or permitted by law, is prohibited.

Nothing in our Website should be taken as conferring any licence or right to use any trademark displayed on our Website without the prior written approval of the trademark owner.

User Conduct

You agree to comply with all applicable laws and regulations when using this site. If we, in our absolute discretion, consider that you have made improper use of Website or any part thereof, we reserve the right to remove without notice any unacceptable or undesirable content or material and to block, suspend or terminate without notice your access to our Website or any part thereof.

We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of these terms of use.

Availability

Whilst we take reasonable steps to ensure that our Website are available and accessible to permitted users, we do not warrant that our Website will be continuously available, or that your use of our Website will be uninterrupted or error free or that the Website or servers will be free from attack. Access to our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Content

Whilst we endeavour to ensure that the content and information on our Website is correct, we do not warrant the accuracy and completeness of such material. We may make changes to the material on our Website and to the services, products and prices described in it, at any time without notice. The material on our Website may be out of date and we make no commitment to update such material.

Links

Links to our Website are permitted provided that links are only made to the home pages of our Website. We reserve the right, in our absolute discretion, to withdraw such permission at any time,

Our Website includes links that allow you to leave our Website and visit third party sites. We have no control over and are not responsible for the content, use by you or availability of third party sites, for any products or services you buy through third party sites or for the treatment of any personal information you provide to any third party.

Privacy & Cookies

Our Website include areas where you are requested to input information about yourself. Any information you submit to us through our Website shall be subject to the terms of our Privacy Policy and you grant us a perpetual royalty free licence to use such information for the purposes set out in that policy. We use cookies on our Website. Further information about cookies and how we use them can be found in our Privacy Policy.

General

If any provision of these terms of use is held by any court or other competent authority to be void or unenforceable in whole or part, the other provisions of these terms of use and the remainder of the affected provisions shall continue to be valid.

The failure to exercise or delay in exercising a right or remedy provided by these terms of use or by law does not constitute a waiver of other rights or remedies.

These terms and the use of our Website and their content shall be governed by and construed in all respects in accordance with English law, and you agree to submit to the non-exclusive jurisdiction of the English courts.

City Electrical Factors